Zásady pro doručování

Shipping & Delivery Policy

Effective Date: August 4, 2026

1. Shipping Information

Thank you for choosing jbygn.

We provide international delivery services to customers in the following countries and regions:

Spain, Portugal, Poland, Czech Republic, Slovakia, Slovenia, Bulgaria, Greece, Romania, Austria, Italy, Croatia, Estonia, Lithuania, Latvia, and Germany.

All product prices shown on our website include applicable taxes where required by law. Additional taxes or customs charges may apply depending on local regulations in the destination country.

2. Processing and Delivery Schedule

After your payment has been successfully confirmed, orders will enter our processing system.

Order Processing Period: 3–5 business days
Estimated Transit Time: 5–8 business days
Estimated Total Delivery Period: 5–13 business days

Available shipping carriers:

UPS
FedEx

Shipping fees:

Standard international shipping: Free

Orders submitted during weekends or public holidays will be handled on the next available business day. Our warehouse processes orders Monday through Friday, excluding official holidays.

3. Shipment Confirmation and Tracking

We cooperate with professional international logistics providers to ensure reliable and secure transportation.

Once your order leaves our warehouse, a shipping confirmation email will be sent to you with tracking details.

Tracking information usually becomes available within 24 hours after shipment. During holidays, promotional events, or periods of high shipping demand, updates may require up to 72 hours.

If you have any concerns regarding your shipment tracking, please contact our customer service team. We will respond to inquiries within 48 hours.

Customer Service Email:
belongsit7092@gmail.com

4. Delivery Time Exceptions

The delivery times provided are estimates and are not guaranteed delivery dates.

Shipping may be delayed due to circumstances outside our reasonable control, including:

Extreme weather conditions
Customs clearance procedures
Carrier-related delays
Increased seasonal demand
Public holidays

If your package experiences a delay, please contact us and we will assist in checking the current delivery status.

5. Order Changes and Cancellation

Before Dispatch

Customers may request order cancellation or modifications before the order has been shipped.

Requests may include:

Updating delivery information
Changing products
Adjusting quantities

After Dispatch

Once the order has been shipped, cancellation or modification requests cannot be accepted.

If a package is refused or returned, the handling process will follow our Return and Refund Policy. Where legally permitted, shipping-related costs may be deducted from any refund issued.

6. Customs Fees and Import Charges

For international shipments, destination countries may apply customs duties, import taxes, or other local charges.

Any such fees are the responsibility of the customer.

Danfoss A/S does not control customs decisions and cannot determine the amount of these charges. Customers are encouraged to contact their local customs authority before ordering if they require further information.